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Universal Credit – A Guide for Landlords

Posted on September 28th, 2017


This document provides private and social sector landlords with information about Universal Credit to help them understand what they can do to help their tenants prepare for:
– their move to the single Universal Credit benefit payment
– making direct payments of their housing costs (rent) direct to their landlord themselves

It explains how Universal Credit will ensure that the appropriate protections and safeguards are in place – both the trigger points for intervention by the Department for Work and Pensions (DWP) and recovery of arrears where they occur.

It also explains what budgeting and payment support is available for tenants who may need help moving to the new system.
This includes alternative payment arrangements if claimants are finding it hard to manage their Universal Credit payment and pay their landlord themselves.

Universal Credit is being introduced in stages across Great Britain by postcode area.

There are 2 types of Universal Credit services:
– Universal Credit full service
– Universal Credit live service

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