The PRS Mediation Service is designed for landlords (or their agent) and a tenant to resolve tenancy related issues without the need to go to court.
A mediation is where an impartial person assists the disputing parties to resolve their conflict. The method of delivery for the service will be by telephone.
With the current COVID-19 situation and the announcement that court proceedings for evictions are suspended and that notice periods have been extended to three months, with the option of being extended to six months, it is more important than ever for landlords and tenants to try to discuss and come to an arrangement on tenancy matters.
There are 3 stages to the mediation process;
For further information, see the PRS website; https://tenancymediation.theprs.co.uk/?utm_source=referral&utm_medium=banner&utm_campaign=prs%20website%20banner