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Needing to make an insurance claim is a distressing time, especially if you’re a landlord with other commitments or manage a larger portfolio. Further problems may occur if you live some distance from the property.
If you find yourself in this situation, call Aspray, our team of nationwide assessors manage your claim through to completion, reinstating your property to its pre-loss condition as quickly as possible.
Managing Your Claim
Your appointed Aspray representative will manage the claim in its entirety on your behalf. You can rest assured that you have an expert on your side. As the UKs leading loss assessor, Aspray know the ins and outs of managing insurance claims and will work on your behalf to achieve the best outcome possible.
When you contact Aspray, we will:
Visit your Property and Scope the Damage
Your dedicated Aspray Loss Assessor will attend the property and inspect the damage, compiling a scope of works to submit to your insurer.
Negotiate a Fair Settlement
Handling all communications, whether that’s over the phone, via email or face-to-face, your loss assessor will negotiate a fair settlement with the insurer or their representative.
Project Manage the Reinstatement Works
Using vetted contractors, your Aspray assessor will project manage the reinstatement works, returning your property to its pre-loss condition as swiftly as possible. The assessor will ensure that your are completely satisfied with the works carried out before the claims is complete.
No Charge for our Loss Assessing Service
There is no charge for the Aspray Loss Assessing service providing we can use our vetted contractors to complete the reinstatement works. However, any excess stated within the policy will still apply and is payable by the policyholder. If you are a VAT registered individual or company, you will be responsible for paying VAT element of the claim but can claim this from HMRC on your next VAT return.
Get £100 off your Excess
As a member of the South West Landlord Association, should you instruct Aspray to manage your claim, we will offer you £100 off the valuable of your excess. Terms and conditions apply.
Contact the SWLA office to receive your voucher.
Looking after Landlords
As a landlord you may have extras worries if one of your properties has been damaged and you need to make an insurance claim.
Alongside handling the reinstatement claim for your property, your Aspray assessor can also aid with alternative accommodation for your tenant, loss of rent claims, or landlord contents claims. As an insurance professional, your assessor can provide expert help and guidance for all aspects of your claim.
Phone Number: 0808 161 7044
Email Address: SWLA@aspray.com